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frequently asked questions

You have questions. We have answers. Look below to learn more about the promotion.

WHAT IS DORITOS® TRACK, RESCUE AND YOU COULD WIN?

An epic eruption threatens to wipe out the dinosaurs on Isla Nublar! Your mission is to track down the dinosaurs and rescue them for the chance to win epic prizes.

HOW DO I PLAY?

Enter codes from specially marked Doritos® bags to track and rescue dinosaurs. If your rescue attempt is successful, you could win! Play Dinosaur Stampede and escape the volcanic eruption to earn a bonus entry that you can use for your next rescue attempt.

WHEN CAN I ENTER CODES TO BANK ENTRIES?

Codes can be entered until the end of the promotion on August 31, 2018. For more info, see the Official Rules.

WHERE CAN I FIND MY CODE?

Look for a ten (10) character alphanumeric codes on the back of specially marked bags of Doritos. See the official rules for a complete list of participating products.

WHY IS MY CODE NOT WORKING?

If you received an invalid code error message, please make sure you are using a valid code. Each code can be used only once.\r\n\r\nIf you believe you are experiencing technical difficulties entering your code on the website, please contact doritos@elitedigitalagency.com and they’ll be happy to help!

HOW DO I UNLOCK A ZONE?

Enter codes to bank entries. You can play only 1 entry at a time. You must play 5 entries in zone 1 in order to unlock zone 2, and a total of 10 entries to unlock Blue’s Nest.

HOW DO I ENTER THE GRAND PRIZE SWEEPSTAKES?

Once you play 10 entries, you will be automatically entered for a chance to win the grand prize. For additional chances to win, you can play more entries in this Zone

HOW DO I PLAY DINOSAUR STAMPEDE TO EARN BONUS ENTRIES?

Anyone can play, but if you complete the course, you must register to claim your bonus entry. You are limited to a maximum of 10 bonus entries throughout the entire program. You can play for fun as many times as you want!

I WAS SELECTED AS ELIGIBLE TO WIN A PRIZE, BUT I NEVER RECEIVED A WIN CONFIRMATION EMAIL. HOW DO I CLAIM MY ITEM?

Please contact doritos@elitedigitalagency.com or call toll-free 800-376-2257.

WHEN WILL MY ITEM BE DELIVERED?

Please allow at least one week from receipt of order for shipment. For more information, please see the Official Rules.

TARGET BROWSERS AND DEVICES:

Browsers: IE 11+, FireFox43+, Chrome 47+, IE11+, Safari 8+, Opera 19+
Devices: iPhone 5+, iPad 4th generation+, iPad Mini 2+, Samsung Tab 4+